These terms apply to your use of the Hunea Honey website and to orders you place with us.
Acceptance
By accessing this website or placing an order, you agree to these Terms and Conditions, our Privacy Policy, Cookie Policy, Shipping & Delivery, Returns & Refunds, and Product Disclaimer. If you do not agree, you must not use the website.
Eligibility
You must be at least 18 years old, or have permission from a parent or guardian who agrees to these terms on your behalf, to place an order.
Orders and contract
When you submit an order, you make an offer to purchase. We may accept or decline any order for reasons including product availability, suspected fraud, errors in pricing or description, or inability to deliver to your address. A binding contract is formed when we send you an order confirmation email or dispatch the goods, whichever is earlier under applicable rules.
Price and payment
All prices are as displayed at checkout in the currency shown, including VAT or sales tax where we are required to collect it. Delivery charges are shown separately before you pay. Payment is taken through our authorised payment provider. You confirm that your payment details are valid and that you are authorised to use them.
Products
We describe our honey and related products accurately. Natural foods may vary slightly in colour, texture, or flavour between batches. Product images are for illustration. Ingredient, allergen, and nutritional information on the product label prevail over website copy if they differ.
Delivery and risk
Delivery is governed by our Shipping & Delivery policy. Risk of loss or damage passes to you when the goods are delivered to the address you provided or collected by you as agreed with the carrier.
Returns and statutory rights
Your rights to cancel, return, or receive a refund are set out in our Returns & Refunds policy and in consumer law that applies to you. Nothing in these terms limits rights that cannot be limited by law.
Intellectual property
All content on this website, including text, graphics, logos, photographs, and layout, is owned by Hunea Honey or its licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or exploit it without our prior written consent.
Website use
You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use automated systems to scrape or harvest data without permission. We may suspend or terminate access where we reasonably believe these terms have been breached.
Limitation of liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law. Subject to that, our total liability to you for any claim arising from or related to an order or use of the website is limited to the amount you paid us for that order. We are not liable for indirect or consequential loss, including loss of profit or data, except where such exclusion is prohibited by law.
Governing law and disputes
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle disputes, except that if you live in Scotland or Northern Ireland you may also bring proceedings in your home courts where mandatory consumer law allows.
